Support
We're here to help. Choose the fastest option below.
In-app support
The fastest way to get help is through the app. Go to Profile → Settings → Support and send us a message. We typically reply within 24 hours on business days.
Email us
For billing, account or technical questions, email support@zyrendark.app. Include your account email and a screenshot if possible so we can help faster.
Common topics
- Billing and refunds: web purchases are handled by our reseller Paddle — visit paddle.net or see our Refund Policy. iOS in-app purchases are managed by Apple in Settings → Apple ID → Subscriptions.
- Apple Health: make sure ZyrenDark has permission to read/write the data types you want in the Apple Health app under Privacy & Security → Apps → ZyrenDark.
- Account deletion: you can delete your account and data at any time from Profile → Settings → Delete account.
- Notifications: all reminders can be turned on or off inside Profile → Settings → Notifications without disabling the app in iOS Settings.
Legal
See our Terms & Conditions, Privacy Notice and Refund Policy.