Refund Policy
Last updated: 13 August 2026
30-day money-back guarantee
ZyrenDark, operated by edwin a canas robles, offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — for any reason, including change of mind. This applies to Premium, Coach One and Coach Plus subscriptions.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and enter the email address used for your purchase, or contact our support team through the app and we will help you. Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank.
Free trial
Premium includes a 7-day free trial. If you cancel before the trial ends you are not charged at all, so no refund is needed.
Cancelling future renewals
You can cancel at any time to stop future renewals. After cancelling you keep access until the end of the period you have already paid for. Cancelling on its own does not issue a refund — request one as described above if you are within the 30-day window.
Purchases made in the iOS app
Subscriptions bought inside the iOS app are billed by Apple. Those refunds are handled by Apple through reportaproblem.apple.com under Apple's terms, and are managed in Settings → Apple ID → Subscriptions.
See also: Terms & Conditions · Privacy Notice